Z.Ai Co., Ltd. (hereinafter referred to as "the Company") highly values your personal information.
The service provided by the Company, referred to as Blux, is committed to protecting your personal information. In addition to complying with relevant laws ("Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." and "Personal Information Protection Act"), the Company has established a management policy for handling personal information as detailed below and is dedicated to maintaining it diligently.
1. Purpose/Items and Storage Period of Personal Information Collection/Use
[Mandatory] Personal Information Collection/Use
| Purpose | Items | Storage Period |
|---|---|---|
| [Service Inquiry] Customer support during service inquiries | Name, Email, Company Name, Position | Stored up to one year after consultation ends and then destroyed. |
| Provision of Blux Service | Customer's user information | Stored during the service contract period. However, if related laws require retention of personal information, the company will retain it for the period prescribed by the law. |
(1) Related laws refer to the following cases:
a. Log record data, IP address, etc., needed when providing communication confirmation data: 3 months (Protection of Communications Secrets Act)
b. Records related to contracts or subscription withdrawals: 5 years (Electronic Commerce Act)
c. Records of payment and supply of goods: 5 years (Electronic Commerce Act)
[Optional] Personal Information Collection/Use
| Purpose | Items | Storage Period |
|---|---|---|
| Authentication for dashboard use | ID, Password | Stored during the service contract period, and up to one year after the contract ends, then destroyed. |
2. Method of Collecting Personal Information
The company collects personal information through consultation/inquiry procedures on its website.
3. Use and Third-Party Provision of Collected Personal Information
The company uses your personal information within the scope of consent obtained and does not exceed this scope nor provide it to other individuals or companies. However, personal information may be used or provided with caution in the following cases:
a. With prior consent from the customer
※ In the case of related work arising in the future, a separate notification and consent process will be conducted.
b. When legally required for investigation purposes following the procedures and methods prescribed by law upon a legitimate request from an investigative agency.
4. Delegation of Personal Information Processing
The company delegates personal information processing tasks to external specialists (or other services of the company) to ensure smooth execution of basic services and customer convenience. The company prescribes necessary items in the delegation contract to ensure safe management of personal information according to relevant laws. The institutions and content of the delegated tasks are as follows:
| Delegatee | Content of Delegated Tasks |
|---|---|
| Amazon Web Services, Inc. | Analysis, processing, linkage, coordination, editing, correction, recovery, use, and other processing tasks of personal information |
| Stibee | Email sending for marketing purposes |
| Steppay | Customer payment management |